Outage in UserZoom

Unable to embed images into a question

Resolved Minor
September 03, 2024 - Started 4 months ago - Lasted about 17 hours
Official incident page

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Outage Details

We are currently investigating an issue with EU accounts where embedding images into a question returns an error. We will update this page as soon as we have more information about this issue.
Components affected
UserZoom Study Builder
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/04/2024 10:14AM

Situation solved. The team is still working on a better solution to solve the problem.

INVESTIGATING 4 months ago - at 09/03/2024 05:00PM

We are currently investigating an issue with EU accounts where embedding images into a question returns an error. We will update this page as soon as we have more information about this issue.

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