Outage in USG Services

Network Outage - Abraham Baldwin Agricultural College (ABAC.BB)

Resolved Major
September 27, 2024 - Started 3 months ago - Lasted 13 days
Official incident page

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Outage Details

Information Technology Services (ITS) is reporting a fiber break between ABAC and Fitzgerald affecting Abraham Baldwin Agricultural College (ABAC.BB). This break combined with a fiber break in the Augusta area has caused ABAC to be down. AGA is aware of the problem and working to resolve it. Affected users may be experiencing problems with access to the internet. Updates will be posted here as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/10/2024 02:47PM

After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of Abraham Baldwin Agricultural College (ABAC). The system should continue operating normally.

In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

MONITORING 3 months ago - at 09/29/2024 03:44AM

It appears that the Fitzgerald hut has lost power. This has caused Abraham Baldwin Agricultural College (ABAC) to go down.
Communications Consulting Group (CCG) has contacted AGA and they are investigating.

MONITORING 3 months ago - at 09/28/2024 11:42PM

The two fibers have been repaired and Abraham Baldwin Agricultural College (ABAC) is back online. We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

IDENTIFIED 3 months ago - at 09/28/2024 04:58PM

Further updates regarding this outage will be posted under Network Outage - Multiple Campus Outage:

https://status.usg.edu/incidents/7tg2xzrz3sry

IDENTIFIED 3 months ago - at 09/27/2024 10:18PM

Information Technology Services (ITS) is reporting a fiber break between ABAC and Fitzgerald affecting Abraham Baldwin Agricultural College (ABAC.BB). This break combined with a fiber break in the Augusta area has caused ABAC to be down. AGA is aware of the problem and working to resolve it.

Affected users may be experiencing problems with access to the internet. Updates will be posted here as they become available.

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