Outage in USG Services

Network Outage - Augusta University - AUG, MCGN & MCGA

Major
September 28, 2024 - Started about 8 hours ago
Official incident page

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Outage Details

Information Technology Services (ITS) is currently investigating reports of a network outage at Augusta University - Summerville Campus (AUG), Augusta University - NOC (MCGN) and Augusta University - Annex (MCGA). Affected users may be experiencing problems with access to the network. Additional information will be posted here when it becomes available.
Components affected
USG Services Augusta University USG Services Augusta University
Latest Updates ( sorted recent to last )
IDENTIFIED about 7 hours ago - at 09/28/2024 08:13AM

We bypassed equipment that lost power at AUG and were able to restore service to MCGA and MCGN.
AUG will remain down until power is restored to all of the equipment at the site.

INVESTIGATING about 8 hours ago - at 09/28/2024 07:30AM

Information Technology Services (ITS) is currently investigating reports of a network outage at Augusta University - Summerville Campus (AUG), Augusta University - NOC (MCGN) and Augusta University - Annex (MCGA).

Affected users may be experiencing problems with access to the network. Additional information will be posted here when it becomes available.

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