Outage in USG Services

Network Outages Impacting USG Systems and Services

Resolved Major
October 30, 2024 - Started about 2 months ago - Lasted 1 day
Official incident page

Need to monitor USG Services outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including USG Services, and never miss an outage again.
Start Free Trial

Outage Details

Information Technology Services (ITS) is experiencing a DB300 services outage. Affected users may be experiencing problems with access to systems and services hosted at ITS. Updates will be posted here as they become available.
Components affected
USG Services GIL Express USG Services Georgia Highlands College USG Services Atlanta Metropolitan State College USG Services Middle Georgia State University USG Services Atlanta Metropolitan State College (QPROD) USG Services USO Shared Services Center USG Services Augusta Health eShop USG Services Albany State University USG Services Georgia Gwinnett College USG Services GALILEO USG Services TeamMate Audit Management System USG Services Augusta University USG Services Georgia Department of Transportation USG Services OneUSG Connect – Benefits: Retirement @ Work USG Services Kennesaw State University USG Services USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) USG Services Georgia College and State University (QPROD) USG Services Gordon State College (QPROD) USG Services University of West Georgia (XPROD) USG Services College of Coastal Georgia (XPROD) USG Services USG Status Page USG Services Georgia Gwinnett College USG Services Virtual Vault USG Services Columbus State University USG Services MOVEit Managed File Transfer USG Services Georgia Law Reapportionment Office USG Services University of North Georgia USG Services GeorgiaVIEW Online Learning Environment (XPROD) USG Services Columbus State University USG Services Georgia Southern University USG Services Gordon State College USG Services University of Georgia (QPROD) USG Services Augusta University USG Services Savannah State University USG Services Atlanta Metropolitan State College USG Services USG Human Resources Office of Organizational Development (XPROD) USG Services South Georgia State College USG Services Georgia Archives USG Services Georgia Public Library Service USG Services USO Email and Calendar USG Services College of Coastal Georgia USG Services Finding Aids USG Services Kennesaw State University (QPROD) USG Services Georgia ONmyLINE USG Services Georgia Southern University USG Services Abraham Baldwin Agricultural College USG Services East Georgia State College (XPROD) USG Services USO SharePoint / OneDrive USG Services Content Manager USG Services Dalton State College USG Services Middle Georgia State University USG Services Valdosta State University USG Services USO Cybersecurity Alerts USG Services USG Identity Proxy USG Services GIL USG Services Web Services (www.usg.edu) USG Services Atlanta Metropolitan State College USG Services Valdosta State University USG Services Georgia College & State University USG Services Georgia Southwestern State University USG Services OneUSG Connect – Core Practitioner USG Services Abraham Baldwin Agricultural College USG Services USO Atlanta Office USG Services USO Teams USG Services South Georgia State College (QPROD) USG Services Albany State University USG Services Gordon State College USG Services Valdosta State University (XPROD) USG Services USO Athens Office USG Services GAfutures USG Services AUFPLAY USG Services Georgia Southwestern State University USG Services East Georgia State College USG Services USO Corporate Applications USG Services Fort Valley State University USG Services GA DOE K-12 Network USG Services OneUSG Connect - TCP Time Clocks USG Services Fort Valley State University USG Services Middle Georgia State University USG Services Georgia Southwestern State University USG Services Dalton State College USG Services OneUSG Connect – Database USG Services Apogee USG Services OneUSG Connect – Employee and Manager Self-Service USG Services ITS Data Center (DB300) USG Services Clayton State University (XPROD) USG Services PeachNet Cloud Backup USG Services USO VPN USG Services Georgia Gwinnett College (QPROD) USG Services South Georgia State College USG Services USG Technology Store USG Services Clayton State University USG Services Dalton State College USG Services University of West Georgia USG Services Georgia Highlands College (QPROD) USG Services Fort Valley State University (XPROD) USG Services South Georgia State College USG Services GeorgiaVIEW Community (QPROD) USG Services UGA Data Center (Boyd) USG Services Abraham Baldwin Agricultural College USG Services FS1 File Sharing Service USG Services Georgia State University (XPROD) USG Services University of West Georgia USG Services OneUSG Connect – HPLAY USG Services University of North Georgia (XPROD) USG Services Georgia Institute of Technology USG Services Savannah State University USG Services Albany State University (QPROD) USG Services Middle Georgia State University (XPROD) USG Services Georgia Department of Audits USG Services Georgia Gwinnett College USG Services Georgia Student Finance Commission USG Services Data Warehouse and Business Intelligence USG Services Clayton State University USG Services USO SSO USG Services Competency Based Education (XPROD) USG Services OneUSG Connect - HPRE USG Services FPLAY USG Services GeorgiaFIRST PeopleSoft Financials USG Services INGRESS Registration Sharing System USG Services OneUSG Connect- Careers Applicant Access USG Services Georgia College and State University USG Services Augusta University Financials USG Services GeorgiaFIRST Marketplace USG Services Savannah State University (QPROD) USG Services GeorgiaFIRST Marketplace UIT USG Services Savannah State University USG Services College of Coastal Georgia USG Services East Georgia State College USG Services Historical Organizations Directory USG Services GeorgiaVIEW Online Learning Environment (QPROD) USG Services Fort Valley State University USG Services University of Georgia USG Services Abraham Baldwin Agricultural College (XPROD) USG Services OneUSG Connect – HTRN USG Services Columbus State University (XPROD) USG Services USO Conference Rooms/Classrooms USG Services USO Telephone System USG Services Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) USG Services Albany State University USG Services Georgia State University USG Services Columbus State University USG Services OneUSG Connect – Benefits: Alight USG Services PeachNet Virtual Data Center USG Services ARCNAS USG Services Georgia Southwestern State University (XPROD) USG Services USO BoardEffect USG Services College of Coastal Georgia USG Services USG Training Initiatives (QPROD) USG Services Dalton State College (XPROD) USG Services ServiceNow USG Services Georgia Southern University
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/31/2024 06:34PM

After monitoring the situation, Information Technology Services (ITS) is confident that the installed patches have resolved the issues impacting USG Systems and Services.

In the event that you experience any further issues, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

MONITORING about 2 months ago - at 10/30/2024 08:01PM

Systems and Services hosted at ITS are beginning to come back up. Information Technology Services (ITS) will continue monitoring the Systems and Services for stability again.

MONITORING about 2 months ago - at 10/30/2024 07:59PM

Systems and Services hosted at ITS are beginning to come back up. Information Technology Services (ITS) will continue monitoring the Systems and Services for stability again.

In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

MONITORING about 2 months ago - at 10/30/2024 07:11PM

Systems and Services hosted at ITS are beginning to come back up. Information Technology Services (ITS) will continue monitoring the Systems and Services for stability again.

In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

INVESTIGATING about 2 months ago - at 10/30/2024 05:38PM

Information Technology Services (ITS) is again experiencing a DB300 services outage. Affected users may be experiencing problems with access to systems and services hosted at ITS.

Updates will be posted here as they become available.

INVESTIGATING about 2 months ago - at 10/30/2024 05:14PM

Information Technology Services (ITS) is again experiencing a DB300 services outage. Affected users may be experiencing problems with access to systems and services hosted at ITS.

Updates will be posted here as they become available.

MONITORING about 2 months ago - at 10/30/2024 04:09PM

Systems and Services hosted at ITS are beginning to come back up. Information Technology Services (ITS) will continue monitoring the Systems and Services for stability.

In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

INVESTIGATING about 2 months ago - at 10/30/2024 02:49PM

Information Technology Services (ITS) is experiencing a DB300 services outage. Affected users may be experiencing problems with access to systems and services hosted at ITS.

Updates will be posted here as they become available.

Be the first to know when USG Services and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime