Outage in USG Services

GeorgiaFIRST Financials and Augusta University Financials

Resolved Major
February 11, 2025 - Started 11 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Information Technology Services (ITS) is currently investigating reports of issues with access to GeorgiaFIRST Financials and Augusta University Financials. Affected users may be experiencing problems with access. Additional information will be posted here as it becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 02/11/2025 10:28PM

After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of GeorgiaFIRST Financials and Augusta University Financials. The system should continue operating normally.

In the event that you experience any further issues with access to GeorgiaFIRST Financials and Augusta University Financials, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

MONITORING 11 days ago - at 02/11/2025 05:57PM

Information Technology Services (ITS) has restored full functionality of GeorgiaFIRST Financials and Augusta University Financials. We will continue to monitor this system for stability. If you are still experiencing issues with access to GeorgiaFIRST Financials and Augusta University Financials, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

INVESTIGATING 11 days ago - at 02/11/2025 05:25PM

Information Technology Services (ITS) is currently investigating reports of issues with access to GeorgiaFIRST Financials and Augusta University Financials. Affected users may be experiencing problems with access.

Additional information will be posted here as it becomes available.

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