Outage in USG

GeorgiaVIEW Brightspace Access Issues Reported - University of Georgia

Resolved Minor
May 16, 2024 - Started 7 months ago - Lasted about 21 hours
Official incident page

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Outage Details

Information Technology Services (ITS) is currently investigating a local campus login issue for the University Of Georgia. Affected users may be experiencing problems accessing Brightspace. Additional information will be posted here when the issues are confirmed.
Components affected
USG University of Georgia (QPROD)
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/17/2024 01:35PM

After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of Brightspace access at the University of Georgia. The system should continue operating normally.

In the event that you experience any further issues with SSO authentication, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

MONITORING 7 months ago - at 05/16/2024 08:35PM

Access to Brightspace through the UGA single sign-on portal appears to be functioning normally at this time, and ITS is continuing to monitor for additional reports. If you are still experiencing issues with Brightspace access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

INVESTIGATING 7 months ago - at 05/16/2024 04:22PM

Information Technology Services (ITS) is currently investigating a local campus login issue for the University Of Georgia. Affected users may be experiencing problems accessing Brightspace.

Additional information will be posted here when the issues are confirmed.

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