Outage in USG

USG Technology Store Issues Reported

Resolved Minor
August 22, 2024 - Started 2 months ago - Lasted 15 days
Official incident page

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Outage Details

The USG Technology Store is currently experiencing technical issues affecting the "For Work" side of the USG Technology Store webpage, techstore.usg.edu. Student access is available. Users may encounter the error: "Sorry! You have no permission to view this page. Please contact the website administrator, click here to continue." USG Support Staff are currently working with the vendor to resolve and mitigate this issue. Additional information will be posted here as it becomes available. In the meantime, if you have any questions or need assistance with a transaction, please email us at techstore@usg.edu
Components affected
USG Technology Store
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/06/2024 12:31PM

The USG Technology Store is operating as normal and customers can now access both sides of the web store.

In the event that you experience any further issues with the USG Technology Store, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

IDENTIFIED 2 months ago - at 08/22/2024 08:14PM

The USG Technology Store is currently experiencing technical issues affecting the "For Work" side of the USG Technology Store webpage, techstore.usg.edu. Student access is available.

Users may encounter the error:
"Sorry! You have no permission to view this page.
Please contact the website administrator, click here to continue."

USG Support Staff are currently working with the vendor to resolve and mitigate this issue.

Additional information will be posted here as it becomes available.

In the meantime, if you have any questions or need assistance with a transaction, please email us at techstore@usg.edu

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