Outage in Validis

CA: Error downloading vClient

Resolved Minor
February 03, 2025 - Started 9 months ago - Lasted 39 minutes
Official incident page

Incident Report

We are currently aware of an issue where some customers are unable to download the vClient when attempting an upload. Our technical team are investigating as a matter of urgency. We will continue to provide you updates via this status page. We apologies for any inconvenience caused.
Components affected
Validis CA

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/03/2025 05:41PM

This incident has been resolved.

INVESTIGATING 9 months ago - at 02/03/2025 05:03PM

We are currently aware of an issue where some customers are unable to download the vClient when attempting an upload.

Our technical team are investigating as a matter of urgency. We will continue to provide you updates via this status page.

We apologies for any inconvenience caused.

Latest Validis outages

Validis: Client portal timeout - 15 days ago
Validis UK: Users are currently experiencing issues accessing Validis - 23 days ago
Validis UK: Month End Reconciliation Downloads - about 1 month ago
Validis US: Issues accessing Validis portal and API - 4 months ago
Validis UK: Reconciliation 403 Error - 6 months ago

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