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Outage in Validis

Validis UK: Sage Intacct Outage

Resolved Minor
May 12, 2026 - Started about 1 month ago - Lasted 6 days
Official incident page

Incident Report

We are currently aware of an issue for some customers where an outage at Sage Intacct is impacting some customers ability to share data. Our technical team are investigating as a matter of urgency. We will continue to provide you updates via this status page. We apologise for any inconvenience caused.
Components affected
Validis UK

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/18/2026 03:22PM

This incident has been resolved.

MONITORING about 1 month ago - at 05/15/2026 09:27AM

We have deployed a fix addressing the issue currently impacting customers using Sage Intacct, therefore we recommend an attempt to upload their data.

Meanwhile, our team is actively monitoring system stability to ensure the fix is performing as expected.

IDENTIFIED about 1 month ago - at 05/14/2026 10:53AM

Our technical team has identified the root cause of the issue and is actively working on implementing a fix.

We will provide a further update as soon as the fix has been successfully deployed.

INVESTIGATING about 1 month ago - at 05/12/2026 12:16PM

We are currently aware of an issue for some customers where an outage at Sage Intacct is impacting some customers ability to share data.

Our technical team are investigating as a matter of urgency. We will continue to provide you updates via this status page.

We apologise for any inconvenience caused.

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