Outage in Valimail
Authentication Infrastructure Issue
Resolved MinorIncident Report
We have deployed a fix to our authentication infrastructure for Valimail Enforce. We believe we have determined the root cause of the issue and that this fix should resolve authentication issues for all customers.
We will provide regular updates as more information becomes available. We appreciate your patience and understanding as we work to resolve this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 11/12/2024 11:25PM
This incident has been resolved.
MONITORING
12 months ago - at 11/12/2024 06:49PM
We are continuing to monitor for any issues.
MONITORING
12 months ago - at 11/12/2024 01:57PM
We have deployed a fix to our authentication infrastructure for Valimail Enforce. We believe we have determined the root cause of the issue and that this fix should resolve authentication issues for all customers.
We will provide regular updates as more information becomes available. We appreciate your patience and understanding as we work to resolve this issue.
Latest Valimail outages
Customer support system outage - 11 months ago
Missing Data in Authentication Report UI (November 30th-present) - 11 months ago
Application slowness - 12 months ago
Intermittent Application error - 2024-10-11 - about 1 year ago
2024-09-30 Performance Issue in Enforce - about 1 year ago
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