Some Clients getting "Failed to Establish" Errors on their softphones

All outbound dialing is operational. This issue is now resolved. The issue was directly related to the Clarity dynamic call path systems and their subsequent backend dependencies. The team has made the necessary adjustments to ensure no recurrence. If you encounter further issues, please contact our Customer Support Team.

Thank you

Our VoIP engineers have found the root cause and have successfully resolved the "Failed to Establish" issues for outbound dialing. We will continue to monitor. We appreciate your patience and understanding. If you have any other issues, please reach out to our Customer Support Team.

We are currently investigating reports of some clients receiving "Failed to Establish" errors when attempting to dial. Our engineers are working on identifying the root cause. We apologize for the inconvenience and are working on a quick resolution.