What is VanillaSoft current status?

VanillaSoft is currently operational. You can check VanillaSoft status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check VanillaSoft status?

You can use IsDown service or go to VanillaSoft official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when VanillaSoft is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when VanillaSoft has issues. VanillaSoft official status page might also offer notification options such as email, SMS, or Slack.

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Is VanillaSoft Down? Check current status

Q: Is VanillaSoft down today?

VanillaSoft had 1 known outages in the last 24 hours. IsDown continuously monitors the VanillaSoft status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest VanillaSoft outages, issues and problems' at the top of the page.

Check if VanillaSoft is down, official outages, user-reported issues, and outages map.

Current VanillaSoft status

VanillaSoft is working normally

Updated from VanillaSoft official status page a few minutes ago

VanillaSoft service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more VanillaSoft status data.

View VanillaSoft Outage Reports Map

Recent VanillaSoft Outages and Downtime History

IsDown has tracked 51 incidents since started monitoring VanillaSoft status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Oct 13, 2025 10:51 AM EDT	Minor VoIP Inbound Calls (Clarity) We are investigating reports that some clients may be experiencing an issue affecting inbound cal...	33 minutes
Oct 07, 2025 04:37 PM EDT	Major VoIP Inbound Calls (Clarity) We are investigating reports that some clients maybe experiencing an issue affecting inbound call...	about 1 hour
Aug 21, 2025 12:09 PM EDT	Major VOIP-Inbound/Outbound Dialing (VS Connect) We are currently investigating reports that outbound calls are failing to establish. Some clients...	about 3 hours
Aug 20, 2025 12:47 PM EDT	Minor UPDATE: VOiP Outbound Dialing/Fail to Establish Our engineers confirm a fix has been deployed. Although we have seen significant improvements, so...	about 3 hours
Aug 20, 2025 09:34 AM EDT	Major VoIP Dialing-Outbound Dialing Failing We are currently investigating reports that outbound calls are failing to establish. Some clients...	about 3 hours
Jun 12, 2025 02:48 PM EDT	Major Temporary Service Disruption Customer Support Call Centre-Phone Lines Our telephony provider for our call centre is currently experiencing a temporary service disrupti...	about 3 hours
Apr 14, 2025 03:09 PM EDT	Major Slowness and Latency Issues on VanillaSoft We are currently experiencing slowness and latency issues across the VanillaSoft platform. This m...	38 minutes
Mar 03, 2025 09:34 AM EST	Major Some Clients reporting that the VoIP HUD not Displaying We are currently investigating reports that some clients are unable to load their HUD through the...	about 4 hours
Jan 24, 2025 09:05 AM EST	Minor Major Network Upgrades For the Evenings of Friday January 25th and Saturday January 26th for Cou... Scheduled Maintenance Notification: Major Network Upgrades on Friday, January 24th, and Saturday,...	2 days
Jan 23, 2025 05:39 PM EST	Major Clarity Portal, Call Recording and API Related Services Impacted Our VoIP engineers are currently investigating an issue with Oracle Cloud affecting some of our C...	about 2 hours

VanillaSoft problems reported by users

about 1 year ago

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VanillaSoft status page - All services & components

Component	Status
VanillaSoft Web Application	OK
VanillaSoft Legacy Application	OK
VanillaSoft VoIP/SMS	OK
VanillaSoft.com WebSite	OK

Sales engagement platform featuring CRM capabilities, VoIP/SMS communication tools, and both modern and legacy application interfaces for streamlined sales workflows.

Monitoring VanillaSoft since April 2020

Tracking 4 VanillaSoft services and regions

10 incidents in 2025

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Frequently Asked Questions

Is VanillaSoft down today?

VanillaSoft isn't down. You can check VanillaSoft status and incident details on the top of the page. IsDown continuously monitors VanillaSoft official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current VanillaSoft status?

VanillaSoft is currently operational. You can check VanillaSoft status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a VanillaSoft outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is VanillaSoft down today or just slow?

Currently there's no report of VanillaSoft being slow. Check on the top of the page if there are any reported problems by other users.

How are VanillaSoft outages detected?

IsDown monitors the VanillaSoft official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is VanillaSoft having an outage right now?

VanillaSoft last outage was on October 13, 2025 with the title "VoIP Inbound Calls (Clarity)"

VanillaSoft down for everyone or just me?

Check on the top of the page if there are any reported problems by other users.
Find their support at their official website.
Find their support contact at their official status page.

How to check if VanillaSoft is down?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring VanillaSoft and get alerts in real-time when VanillaSoft has outages.

Why use IsDown to monitor VanillaSoft instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor VanillaSoft and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring VanillaSoft?

IsDown and DownDetector help users determine if VanillaSoft is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about VanillaSoft's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about VanillaSoft status changes?

IsDown offers an easy way to monitor VanillaSoft with maximum flexibility

Major Outages Notifications

IsDown monitors VanillaSoft for major outages. A major outage is when VanillaSoft experiences a critical issue that severely affects one or more services/regions. When VanillaSoft marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors VanillaSoft status page for minor outages. A minor outage is when VanillaSoft experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in VanillaSoft status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

VanillaSoft publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors VanillaSoft and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

VanillaSoft and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.