Outage in VanillaSoft
Vanillasoft.net Performance - Website not responding/Unable to Log in
Resolved MajorIncident Report
We are currently investigating an issue affecting **vanillasoft.net**, which is causing the website to be unresponsive for some users.
Our teams are actively investigating the issue and working to restore normal service as quickly as possible.
We apologize for the disruption and appreciate your patience. We will provide additional updates as more information becomes available.
Components affected
VanillaSoft Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 09/16/2026 01:25AM
The issues relating to our CRM are now resolved
MONITORING
about 15 hours ago - at 09/15/2026 11:04PM
The issue affecting access to vanillasoft.net has been resolved, and normal service has been restored.
Users should now be able to access VanillaSoft as expected. Our teams will continue to closely monitor the environment to ensure service remains stable.
We apologize for the disruption and appreciate your patience while our teams worked to resolve the issue.
INVESTIGATING
about 15 hours ago - at 09/15/2026 10:25PM
We are continuing to investigate the issue affecting vanillasoft.net, which remains unresponsive for some users.
Our teams are actively working to identify the cause and restore normal service as quickly as possible.
We appreciate your continued patience and apologize for the disruption. Additional updates will be provided as more information becomes available.
INVESTIGATING
about 15 hours ago - at 09/15/2026 10:19PM
We are currently investigating an issue affecting **vanillasoft.net**, which is causing the website to be unresponsive for some users.
Our teams are actively investigating the issue and working to restore normal service as quickly as possible.
We apologize for the disruption and appreciate your patience. We will provide additional updates as more information becomes available.
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VanillaSoft Performance Issues affecting some users - 26 days ago
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