Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in VanillaSoft

Voip Failed to Establish Error and Fast Busy

Resolved Major
September 02, 2026 - Started 15 days ago - Lasted 43 minutes
Official incident page

Incident Report

We are currently investigating reports that some clients are experiencing issues establishing outbound calls, including Failed to Establish messages and fast busy signals. Our teams are actively investigating the issue and working with our VoIP partners to identify the cause and restore normal calling functionality as quickly as possible. We apologize for the disruption and appreciate your patience. We will provide additional updates as more information becomes available.
Components affected
VanillaSoft VoIP/SMS

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 09/01/2026 11:30PM

The issue affecting outbound calling has been fully resolved. Clients are able to successfully place outbound calls, and functionality has remained stable throughout our monitoring period.

Thank you for your patience and understanding while our teams worked to resolve this issue.

MONITORING 15 days ago - at 09/01/2026 11:11PM

Outbound calling functionality has been restored, and clients are now able to successfully place outbound calls.

Our teams are continuing to monitor the environment closely to ensure calling remains stable.

Thank you for your patience while we worked to address this issue. We will provide a final update once monitoring is complete.

INVESTIGATING 15 days ago - at 09/01/2026 10:57PM

We are currently investigating reports that some clients are experiencing issues establishing outbound calls, including Failed to Establish messages and fast busy signals.

Our teams are actively investigating the issue and working with our VoIP partners to identify the cause and restore normal calling functionality as quickly as possible.

We apologize for the disruption and appreciate your patience. We will provide additional updates as more information becomes available.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook