Outage in VanillaSoft
Vanillasoft.net Performance Issues
Resolved MinorIncident Report
We are currently investigating reports that some VanillaSoft customers may be experiencing errors or increased latency while using the CRM.
Our Engineering team is actively investigating to determine the underlying cause and assess the scope of impact.
We will provide additional updates as more information becomes available.
Components affected
VanillaSoft Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 09/02/2026 08:02PM
The previously reported errors and latency affecting some VanillaSoft customers have now been fully resolved.
Our Engineering team has confirmed that CRM functionality and system performance have returned to normal.
We appreciate your patience and understanding while our team worked to resolve this issue.
MONITORING
14 days ago - at 09/02/2026 07:42PM
The previously reported errors and latency affecting some VanillaSoft customers have been resolved, and normal CRM functionality has been restored.
Our engineering team has confirmed that services are operating normally. We are continuing to closely monitor system performance to ensure stability.
We appreciate your patience while our team worked to address this issue.
INVESTIGATING
14 days ago - at 09/02/2026 07:28PM
We are currently investigating reports that some VanillaSoft customers may be experiencing errors or increased latency while using the CRM.
Our Engineering team is actively investigating to determine the underlying cause and assess the scope of impact.
We will provide additional updates as more information becomes available.
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