Outage in Vanta

Multiple issues across Vanta platform due to 3rd party provider (Trust Center Custom Domains, application availability)

Resolved Major
June 12, 2025 - Started 6 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue with custom Trust domains caused by 3rd party issue. The service is currently experiencing errors and can not be accessed. Our team is actively working with the 3rd party to resolve the issue, and we will provide an update as soon as possible.
Components affected
Vanta Web App
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 06/12/2025 08:57PM

Both the Core App and Trust Center are now operating normally.

MONITORING 5 days ago - at 06/12/2025 08:28PM

Custom trust domains and the broader application are beginning to recover and we're monitoring for additional issues.

INVESTIGATING 6 days ago - at 06/12/2025 07:11PM

We are experiencing intermittent issues across our application due to a third-party service provider outage. We're monitoring the situation and have escalated to the service provider.

INVESTIGATING 6 days ago - at 06/12/2025 06:38PM

We are continuing to investigate this issue.

INVESTIGATING 6 days ago - at 06/12/2025 06:35PM

We have identified an issue with custom Trust domains caused by 3rd party issue. The service is currently experiencing errors and can not be accessed.

Our team is actively working with the 3rd party to resolve the issue, and we will provide an update as soon as possible.

Latest Vanta outages

Unable to deactivate individual test items. - 7 days ago
Gusto - HR User Integration Issue - 26 days ago
Custom trust domains currently down - about 1 month ago
Public facing Trust Centre pages currently down - about 1 month ago
Error Deactivating items on Computer Related Tests - about 1 month ago

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