Outage in Vanta

Multiple issues across Vanta platform due to 3rd party provider (Trust Center Custom Domains, application availability)

Resolved Major

June 12, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue with custom Trust domains caused by 3rd party issue. The service is currently experiencing errors and can not be accessed. Our team is actively working with the 3rd party to resolve the issue, and we will provide an update as soon as possible.

Components affected

Vanta Web App

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/12/2025 08:57PM

Both the Core App and Trust Center are now operating normally.

MONITORING 11 months ago - at 06/12/2025 08:28PM

Custom trust domains and the broader application are beginning to recover and we're monitoring for additional issues.

INVESTIGATING 11 months ago - at 06/12/2025 07:11PM

We are experiencing intermittent issues across our application due to a third-party service provider outage. We're monitoring the situation and have escalated to the service provider.

INVESTIGATING 11 months ago - at 06/12/2025 06:38PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 06/12/2025 06:35PM

We have identified an issue with custom Trust domains caused by 3rd party issue. The service is currently experiencing errors and can not be accessed.

Our team is actively working with the 3rd party to resolve the issue, and we will provide an update as soon as possible.

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