Outage in Vanta

GSuite Syncing Issue

Resolved Minor
September 03, 2025 - Started 12 days ago - Lasted 8 days
Official incident page

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Outage Details

We have identified an issue with GSuite users syncing and are deploying a fix. GSuite users are expected to be synchronised automatically.
Components affected
Vanta Web App
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 09/10/2025 11:47PM

This incident has been resolved. HR users and accounts have been restored.

IDENTIFIED 5 days ago - at 09/10/2025 12:18PM

The Engineering team has successfully re-linked HR accounts and is currently actively working to restore links to Access accounts.

IDENTIFIED 12 days ago - at 09/03/2025 06:58PM

All of the missing users from Google Workspace(GSuite) should now be restored on the People page. The Engineering team is currently actively working to restore links to HR accounts and Access accounts.

We will continue to keep you updated on our progress towards complete resolution.

IDENTIFIED 12 days ago - at 09/03/2025 12:28PM

Some users may be missing users synchronized from Gsuite. We deployed a fix for the Gsuite integration, and are re-synchronizing all impacted accounts. Users will be automatically restored when this process completes.

INVESTIGATING 12 days ago - at 09/03/2025 11:23AM

We have identified an issue with GSuite users syncing and are deploying a fix. GSuite users are expected to be synchronised automatically.

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