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Outage in Vanta

Pages missing in nav for customers

Resolved Major
January 27, 2026 - Started 7 days ago - Lasted 1 day
Official incident page

Incident Report

We have identified an issue where the Access tab is missing from the core navigation. In addition, some MSP customers are only seeing the `/integrations` page. We have a fix for the Access tab issue and are still trying to find cause for the MSP Integrations problem Our team is investigating the root cause and will provide an update as soon as possible.

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Latest Updates ( sorted recent to last )
MONITORING 6 days ago - at 01/28/2026 11:37PM

We are continuing to monitor for any further issues.

MONITORING 7 days ago - at 01/27/2026 11:44PM

Earlier today, a system synchronization mistakenly removed features for a small number of MSP customer accounts. We have restored access to these accounts and are working to resolve the data discrepancy.

IDENTIFIED 7 days ago - at 01/27/2026 04:49PM

Core customers can still access the access page by searching Access - Accounts (https://app.vanta.com/c/{customer}/access/accounts), or if there is a failed test you can click the Access Page hyperlink, and we're working to restore it to nav.

IDENTIFIED 7 days ago - at 01/27/2026 04:45PM

We have identified an issue where the Access tab is missing from the core navigation. In addition, some MSP customers are only seeing the `/integrations` page. We have a fix for the Access tab issue and are still trying to find cause for the MSP Integrations problem

Our team is investigating the root cause and will provide an update as soon as possible.

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