Vanta Outage History

Vanta experienced a disruption in the linkage between policy evidence and associated controls, causing evidence to appear missing from audit workflows for some customers during in-progress or future audits. The underlying policy data remained accessible within the product, but the broken mappings prevented evidence from displaying properly in audit views. The incident lasted 22.3 hours and was resolved with full data restoration across all regions.

Auditors experienced an inability to download evidence packets for automated tests within the Vanta Web App due to a technical issue. The problem affected the audit functionality and prevented auditors from accessing necessary documentation. The incident was resolved after 1.3 hours once the root cause was identified and a fix was deployed.

Users encountered error messages when editing Issues in the Vanta Web App, even though their changes were actually being saved successfully in the background. The incident affected the web application interface and was resolved after 1.3 hours.

Vanta experienced fetch issues with their Rippling integration that prevented the retrieval of computers and background check data for customers using this third-party connection. The incident lasted approximately 9 days while Vanta's team worked with Rippling's engineering team to investigate and resolve the problem. The issue was remediated and new Rippling fetches were confirmed successful, with the incident fully resolved after a monitoring period.