Outage in Vee24

Intermittent LiveHelp service

Resolved Major

January 25, 2023 - Started over 3 years ago
Official incident page

Incident Report

LiveHelp users may be currently experiencing drops in service at this time. This may result in drops in connection during engagements. This is related to some issues with Microsoft's server and network infrastructure - https://status.azure.com/en-gb/status

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Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 01/25/2023 01:03PM

We believe this incident to be resolved. If you experience an further issues, please contact Vee24 technical support by logging a ticket at support.vee24.com or email support@vee24.com.

MONITORING over 3 years ago - at 01/25/2023 10:59AM

Microsoft has updated with a rollback notice on the change that was causing the issue and we are currently monitoring.

https://status.azure.com/en-gb/status/history/

IDENTIFIED over 3 years ago - at 01/25/2023 09:16AM

LiveHelp users may be currently experiencing drops in service at this time. This may result in drops in connection during engagements.

This is related to some issues with Microsoft's server and network infrastructure - https://status.azure.com/en-gb/status

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