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Update from Azure:
What went wrong and why?
An inadvertent tenant configuration change within Azure Front Door (AFD) triggered a widespread service disruption affecting both Microsoft services and customer applications dependent on AFD for global content delivery. The change introduced an invalid or inconsistent configuration state that caused a significant number of AFD nodes to fail to load properly, leading to increased latencies, timeouts, and connection errors for downstream services.
As unhealthy nodes dropped out of the global pool, traffic distribution across healthy nodes became imbalanced, amplifying the impact and causing intermittent availability even for regions that were partially healthy. We immediately blocked all further configuration changes to prevent additional propagation of the faulty state and began deploying a ‘last known good’ configuration across the global fleet. Recovery required reloading configurations across a large number of nodes and rebalancing traffic gradually to avoid overload conditions as nodes returned to service. This deliberate, phased recovery was necessary to stabilize the system while restoring scale and ensuring no recurrence of the issue.
The trigger was traced to a faulty tenant configuration deployment process. Our protection mechanisms, to validate and block any erroneous deployments, failed due to a software defect which allowed the deployment to bypass safety validations. Safeguards have since been reviewed and additional validation and rollback controls have been immediately implemented to prevent similar issues in the future.
Update from Azure:
Azure Portal Access Issues
Starting at approximately 16:00 UTC, we began experiencing DNS issues resulting in availability degradation of some services. Customers may experience issues accessing the Azure Portal. We have taken action that is expected to address the portal access issues here shortly. We are actively investigating the underlying issue and additional mitigation actions. More information will be provided within 60 minutes or sooner.
This message was last updated at 16:35 UTC on 29 October 2025
We are currently investigating an issue that is affecting our systems caused by a Microsoft Azure Outage.
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