Outage in Veeva
Vault CRM Veeva AI Outage - US Region
Resolved Minor
March 30, 2026 - Started about 15 hours ago
- Lasted about 6 hours
Incident Report
Summary AI Generated
Veeva AI within Vault CRM experienced intermittent performance issues for 6.5 hours in the US region due to a service disruption with upstream provider AWS Bedrock. The incident was classified as minor and affected AI functionality within the CRM platform. The issue was under investigation with resolution tied to the upstream provider's service restoration.
We are currently investigating reports of intermittent performance issues affecting Veeva AI within Vault CRM. This behavior is linked to an ongoing service disruption with our upstream provider, AWS Bedrock.
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Latest Updates ( sorted recent to last )
about 15 hours ago - at 03/30/2026 04:12PM
[in progress]
We are currently investigating reports of intermittent performance issues affecting Veeva AI within Vault CRM. This behavior is linked to an ongoing service disruption with our upstream provider, AWS Bedrock.
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