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Outage in Vero

Delays in API and message processing

Resolved Minor
August 05, 2025 - Started 9 months ago - Lasted about 11 hours
Official incident page

Incident Report

We are experiencing delays processing API calls and downstream workflows. We know this is frustrating. We have identified the issue and are working to restore processing as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/05/2025 11:05PM

Everything is operating as normal at this time and has been for the last couple of hours.

MONITORING 9 months ago - at 08/05/2025 01:43PM

We've made a fix and things are trending back to normal.

We're keeping the status as "Degraded performance" for the time being but are monitoring and will mark as resolved as soon as we can.

Thanks for your patience.

IDENTIFIED 9 months ago - at 08/05/2025 12:34PM

We are experiencing delays processing API calls and downstream workflows.

We know this is frustrating. We have identified the issue and are working to restore processing as soon as possible.

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