Outage in Vero

Delays in email sending and certain aspects of UI are not loading

Resolved Minor

November 25, 2025 - Started 5 months ago - Lasted 33 minutes
Official incident page

Incident Report

We're investigating delays in email sending and certain elements of the UI (e.g. logs and profiles) not loading correctly.

Components affected

Vero Logs page activity Vero Behavioral emails Vero Newsletter processing Vero Transactional emails Vero Workflows

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/26/2025 01:07AM

We have found and resolved the root cause.

INVESTIGATING 5 months ago - at 11/26/2025 12:53AM

We're investigating delays in email sending and certain elements of the UI (e.g. logs and profiles) not loading correctly.

Latest Vero outages

Delays and Slow Processing - 6 months ago

Delays in API and message processing - 8 months ago

Delays in API and message processing - 9 months ago

Vero-managed sending domain outage - 9 months ago

Issue with Newsletter sending - 11 months ago

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