Outage in Vero

Delays in email sending and certain aspects of UI are not loading

Resolved Minor
November 26, 2025 - Started 3 days ago - Lasted 33 minutes
Official incident page

Incident Report

We're investigating delays in email sending and certain elements of the UI (e.g. logs and profiles) not loading correctly.
Components affected
Vero Newsletter processing Vero Transactional emails Vero Logs page activity Vero Behavioral emails Vero Workflows

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/26/2025 01:07AM

We have found and resolved the root cause.

INVESTIGATING 3 days ago - at 11/26/2025 12:53AM

We're investigating delays in email sending and certain elements of the UI (e.g. logs and profiles) not loading correctly.

Latest Vero outages

Delays and Slow Processing - about 1 month ago
Delays in API and message processing - 4 months ago
Delays in API and message processing - 4 months ago
Vero-managed sending domain outage - 4 months ago
Issue with Newsletter sending - 6 months ago

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