Outage in Versapay
TPro3 Payment Gateway Processing Issues
Resolved Minor
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Outage Details
Components affected
Versapay TPro3 Payment GatewayLatest Updates ( sorted recent to last )
After a thorough monitoring period, our team is confident that the issue has been resolved through the database enhancements implemented.
Our team has implemented database enhancements, resulting in significantly improved performance. We will continue to monitor our services throughout the weekend to ensure they remain fully operational.
Our team has identified a database performance issue as the root cause of payment timeouts. We've increased the resources available to our TPro3 database, resulting in improved performance. We'll continue to monitor the situation closely.
We are currently investigating an issue with our TPro3 Payment Gateway causing transactions to process slower than usual. Our team is working diligently to resolve this matter. We will provide updates as soon as we have more information.
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