Outage in Versapay

NetSuite Connector Issues

Resolved Major
February 07, 2025 - Started 3 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are aware of an issue affecting the Versapay Connector for NetSuite, impacting data synchronization between our platform and NetSuite. Our team is actively investigating the cause and working on a resolution. We will provide updates as more information becomes available. Thank you for your patience.
Components affected
Versapay ERP Connector for NetSuite
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/07/2025 10:03PM

The issue affecting the Versapay Connector for NetSuite has been fully resolved. Data synchronization between our platform and NetSuite is now functioning as expected.

We appreciate your patience during this time. If you continue to experience any issues, please reach out to our Customer Care team.

MONITORING 3 months ago - at 02/07/2025 05:54PM

A fix has been implemented for the issue affecting the Versapay Connector for NetSuite, and we are currently monitoring to ensure full resolution.

We will continue to track system performance and provide further updates if needed.

INVESTIGATING 3 months ago - at 02/07/2025 03:17PM

We are aware of an issue affecting the Versapay Connector for NetSuite, impacting data synchronization between our platform and NetSuite. Our team is actively investigating the cause and working on a resolution. We will provide updates as more information becomes available.

Thank you for your patience.

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