Outage in Versapay

Investigating an issue with images not loading in PDF Invoices created by Netsuite

Resolved Minor
April 03, 2025 - Started 28 days ago - Lasted 5 days
Official incident page

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Outage Details

We’re experiencing a potential issue with Images not loading in Invoices created by NetSuite. We'll provide an update as soon as more information becomes available. We have identified the issue and are working on a resolution.
Components affected
Versapay Product
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 04/08/2025 08:28PM

This incident has been resolved.

MONITORING 27 days ago - at 04/04/2025 12:46PM

A fix has been implemented and detailed instructions were sent to NetSuite administrators. If you need further assistance, please contact Versapay support.

IDENTIFIED 28 days ago - at 04/03/2025 06:09PM

We’re experiencing a potential issue with Images not loading in Invoices created by NetSuite. We'll provide an update as soon as more information becomes available. We have identified the issue and are working on a resolution.

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