Outage in Vertex
Vertex Cloud Indirect Tax - REST Call Degradations
Resolved MajorIncident Report
Our monitoring processes indicate that some customers are experiencing issues with various REST synthetic calls from the Vertex Cloud platform. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 08/11/2025 05:48PM
This incident has been resolved.
MONITORING
3 months ago - at 08/11/2025 05:18PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 months ago - at 08/11/2025 04:40PM
Our monitoring processes indicate that some customers are experiencing issues with various REST synthetic calls from the Vertex Cloud platform. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
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