**Vertex Microsoft TCS Connector Outage** On June 17, 2026, some customers experienced performance degradation and potential service interruptions within the Vertex Microsoft TCS Connector environment. The incident lasted approximately 23 minutes, from initial detection to resolution. No further remediation steps were required after the issue was resolved.
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This incident has been resolved.
Our monitoring processes indicate some customers are experiencing performance degradation that may be resulting in service interruption within the Vertex Microsoft TCS Connector environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.
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