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Outage in Vertex

Vertex Microsoft TCS Connector Outage

Resolved Minor
June 16, 2026 - Started 1 day ago - Lasted 23 minutes
Official incident page

Incident Report

Summary AI Generated

**Vertex Microsoft TCS Connector Outage** On June 17, 2026, some customers experienced performance degradation and potential service interruptions within the Vertex Microsoft TCS Connector environment. The incident lasted approximately 23 minutes, from initial detection to resolution. No further remediation steps were required after the issue was resolved.

Our monitoring processes indicate some customers are experiencing performance degradation that may be resulting in service interruption within the Vertex Microsoft TCS Connector environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/17/2026 03:39AM

This incident has been resolved.

INVESTIGATING 1 day ago - at 06/17/2026 03:18AM

Our monitoring processes indicate some customers are experiencing performance degradation that may be resulting in service interruption within the Vertex Microsoft TCS Connector environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.

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