Outage in Vetspire

IDEXX Ordering Delay

Resolved Minor
October 21, 2024 - Started about 1 month ago - Lasted about 6 hours
Official incident page

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Outage Details

Idexx is experiencing an outage that is affecting mutliple PIMS including Vetspire. IHD Ordering Delay Investigating - You may experience a delay when submitting an IDEXX In House Diagnostic (IHD) Order within your Practice Information Management Software. Our team is investigating the issue. As always, IDEXX appreciates both your business and your patience. We apologize for the current interruption in the ability to order IDEXX In House Diagnostics and for any inconvenience this may cause. More information can be found at https://status.idexxsoftware.com/
Components affected
Vetspire IDEXX VetConnectPlus & In-House Labs
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/21/2024 11:43PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 10/21/2024 05:33PM

Idexx is experiencing an outage that is affecting mutliple PIMS including Vetspire.

IHD Ordering Delay

Investigating - You may experience a delay when submitting an IDEXX In House Diagnostic (IHD) Order within your Practice Information Management Software. Our team is investigating the issue.

As always, IDEXX appreciates both your business and your patience. We apologize for the current interruption in the ability to order IDEXX In House Diagnostics and for any inconvenience this may cause.

More information can be found at https://status.idexxsoftware.com/

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