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Vidyard Outage History

Every past Vidyard outage tracked by IsDown, with detection times, duration, and resolution details.

There were 18 Vidyard outages since March 2025. The 17 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 1, 2026

April 2026: Avatar and AI video generation

Detected Apr 1, 2026 2:47 PM EDT · Resolved Apr 1, 2026 3:21 PM EDT · Duration 34 minutes

Vidyard experienced a 34-minute outage affecting AI video generation due to an issue with their upstream AI Avatar provider. The AI Video Generation component was impacted during this time. The issue was identified and resolved through collaboration with the upstream provider.

Minor March 6, 2026

March 2026: AI Avatar Creation

Detected Mar 6, 2026 7:48 PM EST · Resolved Mar 6, 2026 9:36 PM EST · Duration about 2 hours

Vidyard experienced an issue with AI Avatar creation due to a problem with their upstream AI Avatar provider. The incident affected AI Video Generation functionality for 1.8 hours. The issue was identified and resolved through collaboration with the upstream provider.

Minor February 26, 2026

February 2026: Issues with AI Avatars and Campaigns

Detected Feb 26, 2026 11:44 AM EST · Resolved Feb 26, 2026 12:32 PM EST · Duration about 1 hour

Vidyard experienced issues with AI Avatars and Campaigns that prevented users from viewing and generating content. The incident affected both the Website & API and AI Video Generation components. The service disruption lasted 48 minutes before being resolved.

Major November 17, 2025

November 2025: AI Avatars

Detected Nov 17, 2025 7:45 PM EST · Resolved Nov 17, 2025 7:57 PM EST · Duration 12 minutes