Outage in Viirtue

Apollo - Portal Issues

Resolved Minor
January 28, 2025 - Started 5 months ago - Lasted 3 days
Official incident page

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Outage Details

Our team is currently investigating reports of outdated voicemails appearing in the portal and completed calls displaying as active. We are working diligently to resolve the issue and will provide an update as soon as possible.
Components affected
Viirtue Manager Portal
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 01/31/2025 02:14PM

This incident has been resolved by restarting a few key services during a maintenance window.

IDENTIFIED 5 months ago - at 01/30/2025 06:58PM

A potential fix will be implemented tonight during scheduled maintenance.

INVESTIGATING 5 months ago - at 01/29/2025 03:16PM

We are continuing to work with our partners to resolve this issue—updates to follow.

INVESTIGATING 5 months ago - at 01/28/2025 03:07PM

Our team is currently investigating reports of outdated voicemails appearing in the portal and completed calls displaying as active. We are working diligently to resolve the issue and will provide an update as soon as possible.

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