NJ Datacenter

All services have been restored and are operational.

All services have been fully restored in our NJ data center. We are currently in the process of normalizing the environment, including migrating DNS records back to NJ.

starting maintenance

We will be performing scheduled maintenance on our NJ infrastructure today at 5 PM EST. All services will remain fully operational and will continue running from our Florida data center during this time. The customer portal will also remain accessible and will continue to be served from our FL data center.

All services are fully operational in our secondary data center.

Our engineers, in collaboration with on-site data center staff, are working to ensure full service restoration. All possible services have been migrated to our Florida data center, and certificate restoration for white-label partners is underway. All other services remain operational. The data center provider has provided an estimated time of resolution for NJ normalization by 1 PM EST.”

We are continuing to work on a fix for this issue.

Our engineers have traced the issue to the data center and are coordinating with on-site staff for deeper diagnostics and resolution. The data center reported ongoing preventative UPS maintenance, though it’s not yet confirmed to be related. All services, including the portal, remain fully operational through our redundant Florida data center.

Our monitoring systems have identified an issue impacting the NJ data center. Our engineering team is actively investigating and working to resolve the incident.