Outage in VIPRE Security

VIPRE Endpoint Cloud and VIPRE Home

Resolved Major
July 19, 2024 - Started 5 months ago - Lasted 3 days
Official incident page

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Outage Details

We are currently experiencing an issue that is impacting the following services:

* Product downloads for VIPRE Home and VIPRE Endpoint Cloud
* Key management
* Order processing activities

Our team is actively investigating the cause of this disruption and working diligently to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.Further updates will be provided as more information becomes available.
Components affected
VIPRE Security VIPRE Endpoint Security & EDR VIPRE Security VIPRE for Home
Latest Updates ( sorted recent to last )
5 months ago - at 07/20/2024 03:12PM

We can now confirms these issues have now been fully resolved and all services are fully operational.

We continue to monitor these closely as always.

Thank you for your patience and understanding

5 months ago - at 07/19/2024 10:01PM

We are currently experiencing an issue that is impacting the following services:

* Product downloads for VIPRE Home and VIPRE Endpoint Cloud
* Key management
* Order processing activities

Our team is actively investigating the cause of this disruption and working diligently to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.Further updates will be provided as more information becomes available.

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