SecureMail - Denmark

We have identified a potential cause of the recipient lookup issue that has been generating “No signing signature available” errors for some users. Our teams are currently testing possible solutions to confirm and address the underlying problem.

We will provide another update as soon as more information becomes available. Thank you for your continued patience and understanding.

We continue to investigate the recipient lookup issue in SecureMail, where some customers and users are encountering a “No signing signature available” error for certain recipients. Our teams remain fully engaged and are working to identify a resolution.

We appreciate your patience and will share additional information as soon as it becomes available.

We are currently investigating an issue affecting the recipient lookup functionality within our SecureMail plugin. Some customers and users have reported encountering the error message “No signing signature available” for certain recipients.

Our team is treating this matter with the highest priority and is actively working to identify the root cause and implement a solution.