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Outage in Virtuous

Virtuous Analytics Data Sync Delay

Resolved Minor
October 31, 2025 - Started 5 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating an issue with Virtuous Analytics where Gifts, Contacts, and Contact Notes have not synced for October 29 and 30. Our engineering team is reviewing the data pipelines and sync processes to identify the cause.
Components affected
Virtuous CRM

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Latest Updates ( sorted recent to last )
5 months ago - at 10/31/2025 04:00PM

We’ve identified the root cause of the Virtuous Analytics sync issue.

We’re updating the production environment configuration to align with the correct branch and have re-initiated all production jobs. Data should begin updating shortly and is expected to be fully caught up within approximately four hours.

We’ll provide another update once the sync is fully complete.

5 months ago - at 10/31/2025 03:59PM

We are currently investigating an issue with Virtuous Analytics where Gifts, Contacts, and Contact Notes have not synced for October 29 and 30. Our engineering team is reviewing the data pipelines and sync processes to identify the cause.

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