Gift imports from Virtuous Raise experienced processing failures, appearing duplicated, stuck in processing, empty, or delayed for 7.6 hours. The CRM component was affected during this incident. The team investigated and restored normal processing functionality.
We are currently investigating an issue where gift imports from Virtuous Raise are appearing duplicated and remaining stuck in processing. In some cases, imports may appear empty or delayed.
Our team is actively working to identify the cause and restore normal processing. We will provide updates as more information becomes available.
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