Virtuous Outage History

The Virtuous CRM API became unresponsive for 8 minutes, causing a major service disruption. The incident was detected by monitoring systems and affected the CRM API component. The service has since been restored to normal operation.

The Virtuous CRM API became unresponsive for 8 minutes due to a service outage. The incident was detected by monitoring systems and affected the CRM API functionality. The service was restored after investigation and resolution by the technical team.

The Virtuous CRM API became unresponsive for 16 minutes, causing a major service disruption. The monitoring system detected the outage and the team investigated the issue. The service was restored after 16 minutes of downtime.

The Virtuous CRM API became unresponsive for 16 minutes due to a service outage. The monitoring system detected the issue and the team investigated the problem. The service was restored after 16 minutes of downtime.

Virtuous CRM API became unresponsive for 20 minutes due to a service outage. The monitoring system detected the issue and the team investigated the problem. The incident was classified as major and affected the CRM API functionality.

The Virtuous CRM API became unresponsive for 4 minutes on April 9th, 2026. Monitoring systems detected the outage and the team investigated the issue. The service was restored after the brief 4-minute downtime.

Virtuous experienced intermittent system slowness that affected some customers' CRM functionality for 1.7 hours. The engineering team investigated and worked to restore normal performance. The issue has been resolved.

Virtuous experienced a data synchronization issue affecting their Analytics, Data Share and Insights features within the CRM system for 7.6 hours. The engineering team identified problems with data pipelines and sync processes and worked to deploy a fix. The incident was classified as minor and has been resolved.

Gift imports from Virtuous Raise experienced processing failures, appearing duplicated, stuck in processing, empty, or delayed for 7.6 hours. The CRM component was affected during this incident. The team investigated and restored normal processing functionality.

Virtuous experienced a Data Share incident where data stopped updating and table names changed unexpectedly, impacting the CRM component. The engineering team investigated and resolved the issue after 5.4 hours of service disruption.