Outage in Vitally

Degraded Search Performance

Resolved Minor
April 21, 2025 - Started 2 months ago - Lasted 1 day
Official incident page

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Outage Details

Certain searches in the product will be significantly slower. Some searches may error. We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 04/22/2025 05:53PM

This incident has been resolved.

MONITORING 2 months ago - at 04/21/2025 06:44PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 04/21/2025 06:44PM

Playbooks have been resumed.
We are monitoring as the system recovers from delays.

IDENTIFIED 2 months ago - at 04/21/2025 06:20PM

Search clusters are currently reindexing. Playbooks are paused until complete.
Analytics tracks not currently ingesting.

IDENTIFIED 2 months ago - at 04/21/2025 04:50PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 04/21/2025 04:46PM

Certain searches in the product will be significantly slower. Some searches may error. We are currently investigating this issue.

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