Is Viva Smart Home Down? Check current status

Check if Viva Smart Home is down, official outages, user-reported issues, and outages map.

Current Viva Smart Home status

Viva Smart Home is working normally

Updated from Viva Smart Home official status page a few minutes ago

Viva Smart Home not working for you?

Viva Smart Home service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Viva Smart Home Outage Map

View Viva Smart Home Reports Map

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Viva Smart Home recent outages and downtime history

IsDown has tracked 6 incidents since started monitoring Viva Smart Home status in March 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Viva Smart Home outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Aug 20, 2025
04:49 AM EDT
Not Confirmed by Viva Smart Home
Service outage affecting Sensibo users
Users report connectivity issues with Sensibo app and Home Assistant; devices offline, affecting ...
about 1 hour
Mar 09, 2020
08:16 AM EDT
Major
Increased latency and timeouts for App users
We are currently investigating issues with increased latency and timeouts from Apps towards our b...
Ongoing
Mar 07, 2020
03:30 PM EST
Minor
Increased latency and timeouts
During the weekend we've seen an increased load towards our backend services, this has caused som...
Ongoing
Aug 06, 2019
03:57 AM EDT
Minor
Problems with Android Push Notifications
We are currently experiencing issues with delivering Push notifications to Android devices. This ...
Ongoing
May 12, 2019
10:25 AM EDT
Minor
Problems with sending clips by email
We are investigating an issue with sending stored clips by email. All recordings are working as i...
Ongoing
Apr 02, 2019
06:48 AM EDT
Minor
Increased error rates for Gateway commands
We are experiencing increased error rates and delays when executing Gateway Commands. This may ca...
Ongoing
Mar 20, 2019
10:55 AM EDT
Minor
False positives for Gateway Disconnections
There have been false-positives with gateways reporting disconnected in the CS tool during the da...
Ongoing
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  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Viva Smart Home status

See what users are saying about Viva Smart Home issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Dave - Sensibo controllers cannot connect to server.

  • Matt - Errors for the last few hours including "Backend server at capacity", "polling error", and multiple "API errors" on Home Assistant integration and Sensibo pod page and app..

    Sensibo

  • Franck - Not responding to app or google jole commands. Just came back online.

    Sensibo

  • Rob - App and service is down, also won't currently work with Google Home..

    Sensibo

  • Andy - Intermittent or not responding to commands. .

    Sensibo

  • John - Yes, all my sensibo airs are off line.

    Sensibo

  • Chris - Can’t open the app. Nothing responds. In australia.

    Sensibo

  • J - Home assistant integration flaky and dropping connection.

    Sensibo

  • Guillaume - App slow, doesn't connect anymore to the sensibo.

    Sensibo

  • Leona - Not being able to open the app it keeps closing I have logged in logged off install the app restart the app and I'm still having problems on accessing the app on my phone.

  • Craig - When opening the app all I get is an S in the middle of the screen Please advise.

    Sensibo

  • Craig - Upon opening the app an S appears in the middle of the screen.

    Sensibo

  • Wim - My Sensibo app does not open on my iPhone. When i touch the icon i get a green screen with the Sensibo logo. Thats all. Up to two days ago or so, all worked perfectly.

    Sensibo

Viva Smart Home components or services current status

Component Status
Integrations & API OK
Partner Portal OK
Platform OK
Platform Connectivity OK
Video Streaming OK

Smart home integration platform that connects various devices and services like Google Home, Alexa, and IFTTT through APIs for enhanced home automation and control.

Monitoring Viva Smart Home since March 2023

Tracking 14 Viva Smart Home services and regions

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1 incident in 2025

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How to monitor the status of Viva Smart Home and all your dependencies?

IsDown is a status page aggregator that monitors if Viva Smart Home and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Viva Smart Home, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Viva Smart Home?

IsDown monitors Viva Smart Home health in almost real-time

Every few minutes we go to the status page of Viva Smart Home (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Viva Smart Home's 14 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Viva Smart Home, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Viva Smart Home and other services.

One status page to monitor all your external dependencies

What you get when monitoring Viva Smart Home with IsDown

Track Viva Smart Home incidents and downtimes by severity

IsDown checks Viva Smart Home official status page for major/minor outages or downtimes. A major outage is when Viva Smart Home experiences a critical issue that severely affects one or more services/regions. A minor incident is when Viva Smart Home experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Viva Smart Home outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Viva Smart Home

Viva Smart Home and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Viva Smart Home outages and downtimes

IsDown collects all information from the outages published in Viva Smart Home status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Viva Smart Home maintenance events

Viva Smart Home publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Viva Smart Home outages that impact your business

IsDown monitors Viva Smart Home and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Viva Smart Home but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Viva Smart Home and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Viva Smart Home and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Viva Smart Home or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Viva Smart Home and other services.

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Get notified imediatelly when there's an issue with Viva Smart Home or other services

Send outage information from Viva Smart Home and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Viva Smart Home and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Viva Smart Home and other services to your tools

Share Viva Smart Home status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Viva Smart Home down?'

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Share Viva Smart Home status in your status page

Viva Smart Home Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Viva Smart Home outages, IsDown monitors Viva Smart Home's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Viva Smart Home status page monitoring with real-time incident details.
Monitor 4,522+ services including Viva Smart Home in a single dashboard.
Instant Viva Smart Home outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Viva Smart Home official status and user-reported issues.
Maintenance feed for Viva Smart Home
Granular alerts filtering by Viva Smart Home components and regions.
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Frequently Asked Questions

Is Viva Smart Home down today?

Viva Smart Home isn't down. You can check Viva Smart Home status and incident details on the top of the page. IsDown continuously monitors Viva Smart Home official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Viva Smart Home status?

Viva Smart Home is currently operational. You can check Viva Smart Home status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Viva Smart Home outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Viva Smart Home down today or just slow?

Currently there's no report of Viva Smart Home being slow. Check on the top of the page if there are any reported problems by other users.

How are Viva Smart Home outages detected?

IsDown monitors the Viva Smart Home official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Viva Smart Home having an outage right now?

Viva Smart Home last outage was on March 20, 2019 with the title "False positives for Gateway Disconnections"

How to check if Viva Smart Home is down?

Why use IsDown to monitor Viva Smart Home instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Viva Smart Home and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Viva Smart Home?

IsDown and DownDetector help users determine if Viva Smart Home is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Viva Smart Home's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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