Outage in Viva Smart Home
Problems with sending clips by email
Resolved Minor
May 12, 2019 - Started almost 7 years ago
Official incident page
Official incident page
Incident Report
We are investigating an issue with sending stored clips by email.
All recordings are working as intended and may still be viewed in the app.
Trusted by 1000+ teams
Need to monitor Viva Smart Home outages?
Stop finding out about outages from your users. Monitor 6,020+ cloud services and get alerted the moment something breaks.
Ready to take control?
Start Free Trial
No credit card required
Set up in 2 minutes
14-day free trial
Latest Updates ( sorted recent to last )
RESOLVED
almost 7 years ago - at 05/12/2019 07:12PM
The clip queues has been processed, delays when sending clips should now be back to normal.
MONITORING
almost 7 years ago - at 05/12/2019 05:23PM
The culprit(s) was identified to be some larger clips failing processing due to their lenght, blocking the pipes for other clips.
We have rolled out a fix and are now monitoring the changes.
INVESTIGATING
almost 7 years ago - at 05/12/2019 02:25PM
We are investigating an issue with sending stored clips by email.
All recordings are working as intended and may still be viewed in the app.
Latest Viva Smart Home outages
Increased latency and timeouts for App users - about 6 years ago
Increased latency and timeouts - about 6 years ago
Problems with Android Push Notifications - over 6 years ago
Increased error rates for Gateway commands - about 7 years ago
False positives for Gateway Disconnections - about 7 years ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
