Outage in Viva Smart Home

Problems with Android Push Notifications

Resolved Minor
August 06, 2019 - Started over 5 years ago
Official incident page

Need to monitor Viva Smart Home outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Viva Smart Home, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing issues with delivering Push notifications to Android devices. This only affects low priority notifications, critical notifications will still be delivered by SMS and Voice call. iOS devices are not affected.
Latest Updates ( sorted recent to last )
RESOLVED over 5 years ago - at 08/06/2019 09:24AM

Push notifications are now confirmed to be working as expected.
Some users may have received delayed notifications from the last 30 minutes, older non-critical messages will not retry delivery.

MONITORING over 5 years ago - at 08/06/2019 09:13AM

A fix for the issue has been deployed, we are monitoring the push notifications to verify.

IDENTIFIED over 5 years ago - at 08/06/2019 08:51AM

The problem has been identified, and we are currently working on a fix.

INVESTIGATING over 5 years ago - at 08/06/2019 07:57AM

We are currently experiencing issues with delivering Push notifications to Android devices.
This only affects low priority notifications, critical notifications will still be delivered by SMS and Voice call.
iOS devices are not affected.

Latest Viva Smart Home outages

Increased latency and timeouts for App users - almost 5 years ago
Increased latency and timeouts - almost 5 years ago
Problems with sending clips by email - over 5 years ago
Increased error rates for Gateway commands - over 5 years ago
False positives for Gateway Disconnections - almost 6 years ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE