Outage in Viva Smart Home
False positives for Gateway Disconnections
Resolved Minor
March 20, 2019 - Started over 6 years ago
Official incident page
Official incident page
Incident Report
There have been false-positives with gateways reporting disconnected in the CS tool during the day, due to the automatic re-balancing of gateways across VPN servers this morning.
The general user experience should not have been impacted, except for live camera streaming that may have been unstable for some gateways during the rebalancing.
The Status Page Aggregator Built for IT Teams
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED
over 6 years ago - at 03/20/2019 02:55PM
There have been false-positives with gateways reporting disconnected in the CS tool during the day, due to the automatic re-balancing of gateways across VPN servers this morning.
The general user experience should not have been impacted, except for live camera streaming that may have been unstable for some gateways during the rebalancing.
Latest Viva Smart Home outages
Increased latency and timeouts for App users - over 5 years ago
Increased latency and timeouts - over 5 years ago
Problems with Android Push Notifications - about 6 years ago
Problems with sending clips by email - over 6 years ago
Increased error rates for Gateway commands - over 6 years ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
