Outage in Viva Smart Home

Increased latency and timeouts

Resolved Minor
March 07, 2020 - Started almost 5 years ago
Official incident page

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Outage Details

During the weekend we've seen an increased load towards our backend services, this has caused some of our services to have slower response times, and in a few cases caused timeouts in the app. These bursts of load increase/decrease happened a few times over the weekend, with our backend services scaling to handle the load. During this scaling process some customers may have experienced slower response times and timeouts.
Latest Updates ( sorted recent to last )
RESOLVED almost 5 years ago - at 03/09/2020 12:18PM

During the weekend we've seen an increased load towards our backend services, this has caused some of our services to have slower response times, and in a few cases caused timeouts in the app.

These bursts of load increase/decrease happened a few times over the weekend, with our backend services scaling to handle the load.

During this scaling process some customers may have experienced slower response times and timeouts.

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