Outage in VMware Workspace ONE

Workspace ONE UEM: US Datacenter Outage / United States (Partial Region)

Resolved Minor
April 28, 2022 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

VMware Workspace ONE is investigating reports of issues. We will provide more information shortly. My Workspace ONE portal has been updated for customers affected by this event. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 04/28/2022 09:02PM

VMware Workspace ONE has noted improved stability with SaaS environments as well as Global Services (My Workspace ONE, App Wrapping, CNS, and AWCP).

Operations teams continue to actively work towards complete recovery.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com

IDENTIFIED over 2 years ago - at 04/28/2022 08:48PM

VMware Workspace ONE has noted partial recovery with SaaS environments.

This impacts AWCP (for APNs), App Wrapping, Cloud Notification Services, and My Workspace ONE.

Operations teams continue to actively work towards complete recovery.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com

IDENTIFIED over 2 years ago - at 04/28/2022 08:14PM

VMware Workspace ONE continues to experience issues.

Operations teams have identified an issue with the network infrastructure which persists after following standard remediation protocols.

End-users may experience environment unavailability when trying to access VMware Workspace ONE.

Operations teams are actively working to resolve the issue.

INVESTIGATING over 2 years ago - at 04/28/2022 07:56PM

VMware Workspace ONE is investigating reports of issues. We will provide more information shortly. My Workspace ONE portal has been updated for customers affected by this event. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

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