Outage in VMware Workspace ONE

Workspace ONE UEM: 22020911 - Environment Availability issues / United States (Partial Region)

Resolved Minor

November 09, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

VMware Workspace ONE is investigating reports of availability issues. My Workspace ONE portal has been updated for customers affected by this event. Please check the myWorkspace ONE portal to confirm if your environment is affected by this event. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Components affected

VMware Workspace ONE My Workspace ONE - Global VMware Workspace ONE Workspace ONE UEM - USA

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 11/09/2022 11:17AM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com should you need additional assistance.

IDENTIFIED about 2 years ago - at 11/09/2022 10:49AM

VMware Workspace ONE has noted partial recovery with SaaS environments. The issue with My Workspace ONE portal is resolved.

Operations teams continue to actively work towards complete recovery.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com

INVESTIGATING about 2 years ago - at 11/09/2022 10:26AM

VMware Workspace ONE is investigating reports of availability issues.

My Workspace ONE portal has been updated for customers affected by this event.

Please check the myWorkspace ONE portal to confirm if your environment is affected by this event.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

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