Outage in VMware Workspace ONE

Workspace ONE UEM: Performance degradation / India (Partial Region)

Resolved Major
February 20, 2024 - Started 9 months ago - Lasted 44 minutes
Official incident page

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Outage Details

VMware Workspace ONE is investigating reports of performance issues with Shared SaaS system - CN1106. Operations teams have identified the issue with database infrastructure and are actively working to resolve it. My Workspace ONE portal has been updated for customers affected by this event. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/20/2024 01:00PM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com should you need additional assistance.

IDENTIFIED 9 months ago - at 02/20/2024 12:49PM

VMware Workspace ONE has noted improved stability with the Shared SaaS environment - CN1106.

Operations teams continue to actively work towards complete recovery.

INVESTIGATING 9 months ago - at 02/20/2024 12:16PM

VMware Workspace ONE is investigating reports of performance issues with Shared SaaS system - CN1106.

Operations teams have identified the issue with database infrastructure and are actively working to resolve it. My Workspace ONE portal has been updated for customers affected by this event.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

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