Outage in Voipcom System
Delays in some outbound voicemail to email delivery
Resolved MinorIncident Report
A subset of our customers is experiencing delays in email delivery from our platform. This affecting voicemail to email and some efax delivery
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 12/17/2022 04:30PM
This incident is now resolved. All queued voicemail and efaxes have been delivered.
IDENTIFIED
over 3 years ago - at 12/17/2022 02:53AM
We are seeing email delivery starting to flow from our upstream provider now. Older voicemails and efax are now being delivered. We will continue to update the status of this ticket as we get more from our upstream provider.
IDENTIFIED
over 3 years ago - at 12/17/2022 12:09AM
The upstream email provider is still in yellow(delayed) mode. Emails are now being processed fully, however there is a large backlog.
Voicemail to email is still delayed. We are continuing to monitor this event.
IDENTIFIED
over 3 years ago - at 12/16/2022 09:31PM
There is still an ongoing issue with our upstream email provider. Voicemail to email for some customers are still experiencing delays in delivery.
IDENTIFIED
over 3 years ago - at 12/16/2022 07:35PM
The issue has been identified with our upstream email carrier Postmark (https://status.postmarkapp.com/)
INVESTIGATING
over 3 years ago - at 12/16/2022 07:34PM
A subset of our customers is experiencing delays in email delivery from our platform. This affecting voicemail to email and some efax delivery
Latest Voipcom System outages
Login Issues - Voipcom Chat (Desktop & Mobile) - 4 months ago
Partial Texting Platform Outage - 7 months ago
Voipcom Chat Mobile App and Website - Authentication Failures - 10 months ago
Voipcom Chat - Login Issues - over 1 year ago
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