Outage in Voipcom System
Some Call Detail Records are not being displayed in the Portal
Resolved MinorIncident Report
Some Call Detail Records (CDR) Are not processing properly for display on the web portal. Our engineering team is actively investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 12/16/2022 07:13PM
This incident has been resolved.
MONITORING
over 3 years ago - at 12/16/2022 06:22PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 3 years ago - at 12/16/2022 06:05PM
The issue has been identified. Currently calls processing through our Dallas Data Center are not viewable in the portal Call History. Dallas is our primary node for our Arizona Based customers. Our engineering team is working on this actively.
INVESTIGATING
over 3 years ago - at 12/16/2022 05:00PM
Some Call Detail Records (CDR) Are not processing properly for display on the web portal. Our engineering team is actively investigating this issue.
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