Outage in Volusion

Issues with Webmail Page mail.volusion.com

Resolved Minor
August 20, 2020 - Started over 4 years ago - Lasted over 1 year
Official incident page

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Outage Details

We are currently investigating a set of issues that are occurring with the webmail page https://mail.volusion.com. At this moment, this page is not functioning correctly and is redirecting to https://webmail3.volusion.com. This other page can be used to log in to webmail without issue while we are investigating the problem.
Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 08/20/2020 06:15PM

This incident has been resolved.

MONITORING over 4 years ago - at 08/20/2020 04:38PM

A fix has been implemented and we are monitoring the results. The webmail page has been updated to resolve these issues.

IDENTIFIED over 4 years ago - at 08/20/2020 03:34PM

The causes of these issues have been identified and we are working towards resolving them now. Images on mail.volusion.com should now load properly, but the page will continue to redirect to webmail3.volusion.com after logging in.

INVESTIGATING over 4 years ago - at 08/20/2020 02:54PM

We have gathered more information regarding this issue and we are continuing to investigate it.

INVESTIGATING over 4 years ago - at 08/20/2020 01:56PM

We are currently investigating a set of issues that are occurring with the webmail page https://mail.volusion.com. At this moment, this page is not functioning correctly and is redirecting to https://webmail3.volusion.com. This other page can be used to log in to webmail without issue while we are investigating the problem.

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